Terms & Conditions

Terms And Conditions
Last Updated: 04/02/2026
These Terms and Conditions (“Terms”) govern your use of the Spiderfest UK website (the “Website”) and your attendance at SPIDERFEST (the “Festival”), located in Poundffeld Farm, 3 Crosses, Gower.  By accessing the Website, purchasing tickets, or attending the Festival, you agree to be bound by these Terms.
1. General
1.1. The Festival and Website are operated by Spider Music Ltd (“we”, “us”, “our”), a business registered in the UK.
1.2. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website or attendance at the Festival after changes are posted constitutes your acceptance of the revised Terms.
1.3. All ticket purchases are final. No refunds or exchanges will be offered except in the event of the full cancellation of the Festival by the organisers, as outlined in our refund policy available on the Website.
1.4. The Festival schedule, artists, and billed attractions are subject to change at any time without notice.
1.5. The Festival is an outdoor event. It will take place regardless of weather conditions, except in the case of severe weather posing a safety risk, as determined solely by the organisers. Attendees must come prepared for all weather.
1.6. We reserve the right to refuse admission or remove any person from the Festival site for behaviour likely to cause damage, injury, nuisance, or annoyance, or for failure to comply with these Terms or the reasonable requests of Festival staff and security.
2. Intellectual Property Rights
2.1. All content on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation of all content on the Website is the property of Spider Music Ltd, its affiliates, or its content suppliers and is protected by UK and international copyright and intellectual property laws.

2.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Website or used in connection with the Festival, except as incidental to your normal web browsing or for personal, non-commercial use.
3. Processing Of Personal Data And Cookies
3.1. We are committed to protecting your personal data. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms, and by applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Acts 2018.
3.2. The Website uses cookies. Cookies are small text files placed on your device to help the site provide a better user experience. Cookies are used to retain user preferences, store information, and provide anonymised tracking data to third-party applications. By using the Website, you consent to the use of cookies in accordance with our Cookie Policy, available on the Website.
3.3. You can manage your cookie preferences via your browser settings.
4. Information On This Website
4.1. While we endeavour to ensure that all information on the Website is accurate and current, we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up-to-date. The information is provided for general purposes only.
4.2. We reserve the right to modify, update, or remove content on the Website at any time without notice.
5. Linked Websites
5.1. The Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
5.2. The inclusion of a link does not imply our endorsement, approval, or association with the linked site, its operators, or its content.
6. Information Provided By You
6.1. You agree that any information you provide to us through the Website, including for ticket purchases, newsletter sign-ups, or enquiries, is accurate, complete, and not misleading.
6.2. You must not provide any information that is defamatory, obscene, threatening, in breach of any third-party intellectual property rights, or otherwise unlawful.
7. Passwords And Secure Sections
7.1. If you are provided with a user identification code, password, or any other piece of information as part of our security procedures (e.g., for a ticket agent portal), you must treat such information as confidential. You must not disclose it to any third party.
7.2. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
8. Contact
For all queries, including those related to tickets, the Festival, these Terms, or our privacy practices, please contact us at:
Email: sales@spidermusic.co.uk
Phone: 01792 892005